Privacy Policy

Last Updated: February 1, 2025 1. Introduction Welcome to SDRLabs AI ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (sdrlabs.ai) and use our services. If you are a resident of California, this Privacy Policy also outlines your rights under the California Consumer Privacy Act (CCPA). By using our website and services, you agree to the collection and use of information as described in this policy. 2. Information We Collect We collect the following categories of personal information: Identifiers – Name, email address, phone number, company name, and job title. Commercial Information – Records of purchases, subscriptions, and interactions with our services. Internet or Network Activity – IP address, browser type, device information, and website usage data (collected through cookies and analytics tools). Professional or Employment-Related Information – If you provide information related to your business or company. Other Data – Any information you voluntarily provide through forms, calls, or email communications. We do not collect sensitive personal information such as government-issued IDs, financial account numbers, or biometric data. 3. How We Use Your Information We use personal data for the following purposes: To provide, operate, and improve our AI automation and GTM services. To process payments, manage subscriptions, and fulfill service agreements. To communicate with you, including responding to inquiries and scheduling consultations. To analyze website usage and optimize our marketing efforts. To comply with legal requirements and prevent fraudulent activity. We do not sell your personal information. However, we may share data with trusted third-party service providers who help us operate our business, such as payment processors, analytics tools, and marketing platforms. 4. Cookies & Tracking Technologies We use cookies, web beacons, and tracking technologies to enhance your experience, analyze traffic, and improve our services. You can adjust your cookie settings through your browser preferences. Your Cookie Choices You may opt out of non-essential cookies by modifying your browser settings or using the "Do Not Track" feature available in some browsers. 5. Your Rights Under CCPA (California Residents Only) If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including: Right to Know – Request details about the personal data we collect, use, and share. Right to Delete – Request the deletion of your personal data, subject to certain legal exceptions. Right to Opt-Out – Opt out of the sale or sharing of your personal data (though we do not sell data). Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights. How to Exercise Your Rights To request access to, update, or delete your personal data, please contact us at: 📧 [email protected] 📞 (415) 990-1216 We will verify your request by matching it with the information we have on file. You may also designate an authorized agent to make requests on your behalf. 6. Data Retention & Security We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. We take reasonable security measures to protect your data, but no method of transmission is 100% secure. We recommend using strong passwords and taking precautions when sharing personal information online. 7. Third-Party Links & External Websites Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies. 8. Updates to This Privacy Policy We may update this policy periodically to reflect changes in laws or business practices. The last updated date will be posted at the top of this page. Continued use of our website and services constitutes acceptance of any updates. 9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us: 📧 [email protected] 📞 (415) 990-1216